Privacy Policy

1. Introduction

PDF Translate ("we", "our", or "us") operates the website pdf-translate.online and provides an online PDF translation service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

By accessing or using our service, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the service.

2. Information We Collect

a) Files You Upload

When you upload a PDF file for translation, we process the document to provide the translation service. Uploaded files are used only for the purpose of translation and are automatically deleted from our servers immediately after the translation is completed and downloaded.

b) Usage Data

We may collect non-identifying usage information such as the number of translations performed, page counts, language pairs selected, and general analytics data (e.g., pages visited, browser type, device type) to improve our service.

c) Account Information

If you create an account (e.g., via Google sign-in), we collect your name, email address, and avatar. This information is used solely to manage your account and subscription.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our translation service;
• Process and complete your translation requests;
• Manage your account and subscription;
• Respond to your comments, questions, and support requests;
• Monitor and analyze usage trends to improve user experience;
• Prevent fraud and ensure the security of our service.

4. File Retention and Deletion

Uploaded source files and translated output files are stored only for the duration needed to complete your translation (typically a few minutes). After translation, files are permanently deleted from our servers. We do not use your documents for training AI models, and we never sell or share your documents with third parties.

5. Cookies and Analytics

We use cookies and similar technologies to improve your experience, understand how our service is used, and support our analytics. For details, please see our Cookie Policy.

6. Third-Party Services

We may use third-party service providers to help us operate our service, including cloud infrastructure, analytics, and payment processing. These providers may process certain data on our behalf under strict data processing agreements. We do not permit them to use your data for their own purposes.

7. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. All file transfers are encrypted using industry-standard TLS/SSL technology. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, update, or delete your personal information, or to object to or restrict certain processing activities. To exercise these rights, please contact us at support@pdf-translate.online.

9. Children's Privacy

Our service is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@pdf-translate.online.